Get in touch with us
Send us a message to start a conversation with our agent.
Frequently Asked Questions
Welcome to our FAQ section. Here, you will find answers to most common questions about our products, services and policies. Whether you are looking for assistance with an order, curious about shipping details, or need help troubleshooting, we have got you covered. If you don’t find what you are looking for, feel free to reach out to our support team at sales@protireparts.com.
We are here to help.
We are here to help.
What is the minimum order quantity?
Minimum quantity order is one full 40ft container / full truck load.
Do I have to order a full truck load/container of the same product?
What is the lead time for order processing and arrival from the moment of the order?
Do you offer warranty for all your products?
What are the payment terms?
Do I make payments abroad or domestically?
If i decide to purchase your products, what does that process look like?
Who is responsible for unloading the product at the final destination?
Am I going to be charged sales tax?
How would I know how many pieces fit into one full truck load/one full container?
Sustainability
At ProTire & Parts Group, we believe that sustainability is essential for the future of our industry, our communities, and our planet. As a responsible distributor and wholesaler, we are committed to promoting environmental stewardship and sustainable practices in all aspects of our business.
About us
We work with a diverse range of industries and customers, from small businesses to large corporations, and we pride ourselves on building long-lasting relationships based on trust, quality, and reliability. Our commitment to excellence and customer satisfaction drives everything we do.
Find Answers
View the most common questions and
find answers about our service.
Click on the button below to learn more.
Get in touch with us
Send us a message to start a conversation with our agent.
LEARN MORE ABOUT OUR COMPANY AND SERVICE
Browse Other Pages
Find out more about us and our sustainability commitment or browse our wide selection of
Prometeon/Pirelli tires and other truck parts in our Products catalogue.
Prometeon/Pirelli tires and other truck parts in our Products catalogue.